CarPass is a feature of the iChangi app that allows Changi Rewards members to redeem complimentary parking from parking promotions seamlessly when they shop at participating retail and F&B outlets in Changi Airport and Jewel Changi Airport. It replaces the redemption of physical parking coupons over the counter.
With CarPass, you no longer have to go to the Terminal 3 Basement 2 Information Counter or Jewel
Level 1 Concierge to redeem a physical parking coupon.
In addition, you do not need to remove your cash card at the car park exit gantry to enjoy the
parking rewards. Instead, once the parking reward is redeemed via CarPass, you can simply drive
up to the car park exit gantry and the relevant parking reward would be automatically deducted
based on your IU number and Changi Rewards membership.
You need to have the iChangi app and be a Changi Rewards member to redeem parking rewards via CarPass.
If you already have the iChangi App installed on your device
You can use CarPass to redeem parking coupons whenever there is/are ongoing parking promotion(s) at Changi Airport or Jewel. Do note that terms and conditions will apply for the parking promotions.
You can call our hotline at 6595 6868 [24 hours daily] to speak with our Customer Service Representatives or write to us at enquiry@changiairport.com
Changi Rewards parking rebate is an ongoing privilege under the Changi Rewards programme and can be redeemed via the iChangi app and at rewards.changiairport.com
It is stackable with the parking rewards available on CarPass.
There is no need for you to redeem your Changi Rewards parking benefits through CarPass if you are a Gold or Platinum member as it is automatically accorded to you under the Vehicle IU number in your member profile as you exit the car park.
Yes, most parking promotions are stackable with the Changi Rewards parking benefits.
Yes, before redeeming your parking rewards on CarPass, you will be prompted to update your IU number and the parking reward(s) will be accorded to that car.
You can also update your IU number in the Changi Rewards portal (rewards.changiairport.com)
For first-time registration or update of IU number in CarPass, the updated details will be reflected immediately in your Changi Rewards account. For Platinum members, your 2-hour parking benefits will only be updated the following day.
You can update your IU number on your Changi Rewards member profile via the iChangi App, through rewards.changiairport.com or through CarPass.
You can still redeem physical parking coupons for on-going parking promotions till 27 Sep 2020.
For a seamless experience, you are strongly encouraged to redeem your parking rewards using CarPass. Physical parking coupons are still available for redemption by Malaysia-registered car owners without an IU installed in said vehicle (only for eligible customers with qualifying receipts).
With the introduction of CarPass, your parking charges will be off-set based on the following sequence:
*Please refer to the terms and conditions for the respective parking privileges.
Changi Rewards is Changi Airport’s loyalty programme which offers members various exclusive privileges at Changi Airport and Jewel Changi Airport. Members’ benefits include GST-absorbed shopping at participating retail and F&B outlets at the public areas of Changi Airport’s terminals, parking benefits and invitations to exclusive events. Membership is free.
Find out more about Changi Rewards here: https://rewards.changiairport.com/en/benefits-and-privileges/benefits.html
You can sign up for Changi Rewards through the iChangi app or at rewards.changiairport.com